Amy GalloEvery podcast appearance, updated as new ones drop

Do you avoid difficult conversations because you don't want to make things worse? You're not alone. Many of us avoid conflict because it feels uncomfortable, but avoiding it often creates even more stress, uncertainty, and anxiety. In this episode, I sit down with workplace conflict expert Amy Gallo to talk about why healthy conflict is an essential leadership skill and how you can approach difficult conversations with more confidence. We talk about how emotional flooding affects difficult conversations, why shame often keeps us from speaking up, and Amy's 4-step framework for handling difficult conversations with more clarity and confidence. Tune in to discover a healthier way to approach difficult conversations. Check out our sponsors: HeyPolo - Protect your loved ones without spying on them. Go to heypolo.com/achiever or use code ACHIEVER and get 40% off your first year! Life at the Speed of Play - Go to getmarksbook.com/anxious to get two copies for the price of one - one for you and one for a friend. Monarch - Write your own money story with Monarch and save 50% off your first year at monarch.com with code ACHIEVER. Notion - Learn more about how Notion can support your business, at notion.com/achiever Shopify - Ready to start your business before Black Friday? Go to shopify.com/anxiousachiever to start your free trial today! In this Episode, You Will Learn 00:00 Why does avoiding conflict make you even more anxious? 03:15 How Amy Gallo became fascinated by workplace conflict. 06:00 Can healthy conflict actually strengthen your relationships? 07:30 How emotional flooding can derail difficult conversations. 10:15 Why avoiding conflict creates long-term stress and anxiety. 12:00 What's stopping you from speaking up? 14:15 Shift from winning the argument to solving the problem together. 18:15 Ways to practice conflict in everyday situations. 23:30 Amy Gallo's 4-step framework for difficult conversations. 27:15 How to identify what really matters before the conversation begins. 30:00 When should you compromise, let it go, or walk away? 33:00 What to do after a difficult conversation doesn't go as planned. Resources + Links Get a copy of Amy Gallo's book, Getting Along: How to Work with Anyone (Even Difficult People) HERE Get a copy of my book - The Anxious Achiever Watch the podcast on YouTube Find more resources on our website morraam.com Follow Follow me: on LinkedIn @morraaronsmele + Instagram @morraam Follow Amy: on LinkedIn @amyegallo + Instagram @amyegallo

What if we all said what we actually meant in the workplace? On this episode of The Future of Teamwork, Dane Groeneveld interviews Amy Gallo, contributing editor at Harvard Business Review and author of Getting Along: How to Work with Anyone (Even Difficult People). Amy shares how there is usually hidden conflict inside organizations (including the "nice" teams that insist they don't have any conflict) and why they need more conflict (not less). Amy and Dane also explore why leaving your emotions and ego at the door actually hurts your team, and how to channel workplace friction productively. This is a practical conversation on channeling positive conflict that will make teams stronger.

Do you avoid difficult conversations because you don't want to make things worse? You're not alone. Many of us avoid conflict because it feels uncomfortable, but avoiding it often creates even more stress, uncertainty, and anxiety. In this episode, I sit down with workplace conflict expert Amy Gallo to talk about why healthy conflict is an essential leadership skill and how you can approach difficult conversations with more confidence. We talk about how emotional flooding affects difficult conversations, why shame often keeps us from speaking up, and Amy's 4-step framework for handling difficult conversations with more clarity and confidence. Tune in to discover a healthier way to approach difficult conversations. Check out our sponsors: Shopify - Sign up for a $1 per month trial, just go to shopify.com/anxiousachiever Monarch - Use code ACHIEVER at monarch.com to get 50% off your first year Whatnot - Get free shipping on your first order. Just search W-H-A-T-N-O-T in the app store and start scoring amazing deals Pebl - Take advantage of Pebl’s limited-time offer before it’s gone. Visit hipebl.ai today. IM8 - Go to IM8HEALTH.com/achiever RIGHT NOW or click on the link in the description and use code achiever for a Free Welcome Kit, five free travel sachets, plus ten percent off your order DripDrop - Right now, DripDrop is offering podcast listeners 20% off your first order. Go to dripdrop.com and use promo code ACHIEVER Brevo - Get started for free today—or use code ACHIEVER50 to save 50% on Starter and Standard Plans for the first three months of an annual subscription Upwork - Visit upwork.com right now and post your job for free. In this Episode, You Will Learn 00:00 Why does avoiding conflict make you even more anxious? 03:15 How Amy Gallo became fascinated by workplace conflict. 06:00 Can healthy conflict actually strengthen your relationships? 07:30 How emotional flooding can derail difficult conversations. 10:15 Why avoiding conflict creates long-term stress and anxiety. 12:00 What's stopping you from speaking up? 14:15 Shift from winning the argument to solving the problem together. 18:15 Ways to practice conflict in everyday situations. 23:30 Amy Gallo's 4-step framework for difficult conversations. 27:15 How to identify what really matters before the conversation begins. 30:00 When should you compromise, let it go, or walk away? 33:00 What to do after a difficult conversation doesn't go as planned. Resources + Links Get a copy of Amy Gallo's book, Getting Along: How to Work with Anyone (Even Difficult People) HERE Get a copy of my book - The Anxious Achiever Watch the podcast on YouTube Find more resources on our website morraam.com Follow Follow me: on LinkedIn @morraaronsmele + Instagram @morraam Follow Amy: on LinkedIn @amyegallo + Instagram <a href="ht

In this episode, we’re joined by writer and author Amy Gallo Ryan to talk about her memoir, You May Feel a Bit of Pressure , and what it means to make sense of infertility through writing. We talk about the ways IVF can shape your identity, the pressure to tell a certain kind of infertility story, and why the emotional impact can stick around long after treatment ends. Amy also shares why she chose a nonlinear structure for her book and what it was like to turn such a personal experience into a story. We get into the messy reality of writing and publishing, including finding your voice, dealing with rejection, and putting something deeply personal out into the world. Amy also reads an excerpt from You May Feel a Bit of Pressure . About Amy Gallo Ryan Amy Gallo Ryan is a Brooklyn-based author, essayist and former magazine editor whose personal essays have appeared in Vogue, Lit Hub, Hippocampus and Pregnantish, among other publications. Her debut memoir-in-essays, You May Feel a Bit of Pressure , was named a critic’s recommendation by Kirkus Reviews and called “a riveting examination of infertility” by The Book Life Prize. Her website : https://www.amygalloryan.com/ Episode Sponsor This episode is sponsored by Tempdrop, a wearable fertility tracker that collects overnight temperature data to help identify ovulation and cycle patterns, even with irregular cycles. Use code AFFRIEDEGGS for 10% off your own wearable BBT device and a two-month premium app trial at http://www.tempdrop.com/discount/AFFRIEDEGGSPOD Connect With Us If this episode resonated with you, leave a rating on Spotify , Apple Podcasts or YouTube . It helps more people navigating infertility find the support and community they deserve. 💛 The FriedEggs Podcast is hosted and produced by Kayti Christian and Amy Salke. Disclaimer: This episode is for informational and entertainment purposes only and is not medical advice. Always consult a qualified healthcare provider for personalized care. 🎥 Photography by 20Twenty Productions . 🎶 Show music by the magical Clayre . This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.friedeggspod.com/subscribe

Have you ever had ongoing disagreements with your boss? Do you struggle trying to become more visible to leadership at your organization? Have you gotten feedback that YOUR feedback style needs improvement? In this episode, Amy Gallo workplace expert and author of “Getting Along,” joins host Muriel Wilkins to tackle questions from the Coaching Real Leaders community and listeners on their toughest leadership problems. For further reading: Learn more about Amy here: www.amyegallo.com Check out her book Getting Along: How To Work With Anyone (Even Difficult People): https://www.amazon.com/Getting-Along-Anyone-Difficult-People/dp/1647821061 8 Practices to Break Free From Conflict: https://jengoldmanwetzler.com/wp-content/uploads/2019/11/8-Practices-to-Break-Free-From-Conflict-.pdf See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info .

In the latest episode of The Workplace Podcast, William welcomes back Amy Gallo, bestselling author of 𝐆𝐞𝐭𝐭𝐢𝐧𝐠 𝐀𝐥𝐨𝐧𝐠 and one of the leading voices on conflict and communication at work. This conversation explores a topic many teams still struggle with: 𝐇𝐨𝐰 𝐝𝐨 𝐰𝐞 𝐝𝐢𝐬𝐚𝐠𝐫𝐞𝐞 𝐰𝐞𝐥𝐥? Amy shares practical insights on why healthy conflict is often a sign of trust, not dysfunction, and how avoiding difficult conversations can quietly damage team performance, relationships, and psychological safety. 🔥 𝐊𝐞𝐲 𝐢𝐧𝐬𝐢𝐠𝐡𝐬 𝐟𝐫𝐨𝐦 𝐭𝐡𝐢𝐬 𝐞𝐩𝐢𝐬𝐨𝐝𝐞: 𝐂𝐨𝐧𝐟𝐥𝐢𝐜𝐭 𝐈𝐬𝐧’𝐭 𝐅𝐚𝐢𝐥𝐮𝐫𝐞 – Strong teams don’t avoid disagreement; they learn how to navigate it 𝐂𝐨𝐧𝐟𝐥𝐢𝐜𝐭 𝐃𝐞𝐛𝐭 – Avoiding issues today creates bigger problems later 𝐓𝐡𝐞 𝐌𝐞𝐞𝐭𝐢𝐧𝐠 𝐁𝐞𝐟𝐨𝐫𝐞 𝐭𝐡𝐞 𝐌𝐞𝐞𝐭𝐢𝐧𝐠 – How gossip and backchannel conversations undermine trust 𝐏𝐬𝐲𝐜𝐡𝐨𝐥𝐨𝐠𝐢𝐜𝐚𝐥 𝐒𝐚𝐟𝐞𝐭𝐲 – Why honest feedback and reflection actually strengthen relationships 𝐓𝐞𝐚𝐦 𝐍𝐨𝐫𝐦𝐬 – The simple habits high-performing teams use to create healthier conversations A hugely practical conversation for leaders, managers, and teams navigating pressure, disagreement, and collaboration in modern workplaces. Find out more about Amy: AMY GALLO Sponsored by Dynamic Partners We are ambitious for your leadership, are you? - Dynamic Partners

Even though conflict is something we all instinctively want to avoid, it’s an essential part of a healthy culture. So what can organizations do to ensure they’re not only managing conflict productively but also leveraging it to make the organization stronger? Amy Gallo is a contributing editor at Harvard Business Review and author of the books HBR Guide to Dealing with Conflict and Getting Along: How to Work with Anyone (Even Difficult People). Her research and consulting work focuses on how to effectively navigate and even utilize conflict to better your organization. Amy and Greg discuss the necessary ingredients for fruitful conflict, the consequences of failing to manage it effectively, and run through some of the most difficult personalities people might face in the workplace and the best strategies for working with them. *unSILOed Podcast is produced by University FM.* Episode Quotes: Why I disagree with you doesn't equate to I hate you 03:35: Sometimes it feels like saying, “I disagree, Greg,” is the same as saying, “I hate you, Greg.” Right? People find it so offensive; disagreement, conflict is so hurtful, damaging, when actually, if it's done well, it's incredibly productive. We get that sort of friction that you need in an organization to come up with new ideas, to improve the way we work together, to even bond with one another. What if ego didn’t get in the way of conflict? 06:09: Conflicts would be so much easier if no one involved had any ego, which, of course, is not possible. But it's one of the things I try to do when I get involved in a conflict in my work or personal life: think, “Okay, if I wasn't defending my ego right now, how would I think about this problem?” And I think if more people could show up in that way, we'd get through conflicts much, much easier and, really, honestly, with stronger relationships intact. Is there an optimal level of conflict? 02:32: Is there an optimal level of conflict? I've never seen research that says this is the optimal. I think right now, in our current culture, where we are with global politics, with sort of the state of the world, I think the truth is we actually need more conflict in our organizations, on our teams, than we currently have. And so the chances are that the optimal is more than you currently have. Show Links: Recommended Resources: Reed Hastings Sigal G. Barsade Rebecca Hinds | unSILOed Heidi Grant “An illustrated guide to the six types of difficult coworkers you’ll meet at your first job” | Boston Globe Women at Work podcast Guest Profile: Professional Website Professional Profile on LinkedIn Guest Work: HBR Guide to Dealing with Conflict Getting Along: How to Work with Anyone (Even Difficult People) </

Do difficult conversations keep you up at night, or do they make you want to avoid conflict altogether? In this episode, I sit down with workplace conflict expert Amy Gallo, author of Getting Along, to talk about how healthy conflict actually strengthens trust, decision-making, and leadership confidence. We dive into how our brains get emotionally hijacked during difficult conversations, how avoidance creates “conflict debt,” and why learning to stay grounded in discomfort may be one of the most important leadership skills we can build. Tune in to learn how to face conflict calmly to reduce anxiety and make you a more confident leader. Check out our sponsors: Northwest Registered Agent - Protect your privacy, build your brand, and get your complete business identity in just 10 clicks and 10 minutes! Visit https://www.northwestregisteredagent.com/achieverfree Shopify - Sign up for a $1 per month trial, just go to http://shopify.com/anxiousachiever Talkiatry - Head to http://talkiaitry.com/achiever and complete the short assessment to get matched with an in network psychiatrist in just a few minutes. Working Genius - Take the working genius assessment today and get 20% off with code ACHIEVER at working http://genius.com Brevo - Meet brevo, the all in one marketing and CRM platform built to help you connect with customers, boost engagement and grow your business smarter. Go to brevo.com/achiever and use code ACHIEVER50 for 50% off. In this Episode, You Will Learn 00:00 Why conflict feels especially hard for anxious achievers. 04:30 How avoiding conflict increases anxiety. 06:15 What happens during an emotional “amygdala hijack”? 08:00 The cost of conflict avoidance and conflict debt. 10:30 How difficult conversations build confidence over time. 12:30 What is the role of shame and fear in workplace conflict? 17:00 How to practice conflict safely in low-stakes situations. 22:30 The 4-step framework for handling conflict better. 27:30 Finding shared goals during disagreement. 32:15 What to do when conflict keeps you up at night. 34:15 How to repair conversations that went badly. Resources + Links Get your copy of Amy’s book Getting Along HERE Learn more about Amy Gallo HERE Get a copy of my book - The Anxious Achiever Watch the podcast on YouTube Find more resources on our website morraam.com Follow Follow me: on LinkedIn @morraaronsmele + Instagram @morraam Follow Amy: on LinkedIn @amyegallo + Instagram @amyegallo

Celebrate our 250th episode with expert strategies that make tough conversations easier — and more meaningful. Some of the most meaningful shifts in how we communicate come from the moments that challenge us the most. In this special 250th episode of Think Fast Talk Smart , Matt Abrahams reflects on the insights that have shown him how conflict can become a catalyst for clarity, connection, and even compassion. From Amy Gallo’s reminder that the “right kind of conflict” leads to better outcomes to Jenn Wynn’s framework for calming our nervous system before stepping into a hard conversation and Julia Minson’s HEAR method for signaling genuine curiosity, each tool helps turn tension into understanding for every stage of conflict. And with Joseph Grenny’s guidance on noticing when our motives shift from problem-solving to winning, this episode highlights how self-awareness can reset even the toughest moments. Whether you’re navigating workplace disagreements or everyday friction at home, this milestone episode offers practical ways to make difficult dialogue feel less daunting — and a real opportunity to communicate better. Episode Reference Links: Amy Gallo Amy’s Book: Getting Along: How to Work With Anyone Ep.144 Communicating Through Conflict: How to Get Along with Anyone Jenn Wynn Jenn’s Podcast: The H.I. Note: Healing Inspirations from Life Ep.222 Discussing Through Discomfort: Why the Conversations You Avoid Cost You the Most Julia Minson Ep.136 The Art of Disagreeing Without Conflict: Navigating the Nuance Joseph Grenny Joseph’s Book: Crucial Conversations Ep.207 From Conflict to Connection: Having Crucial Conversat

Conflict isn't the enemy; it's the path to stronger relationships. In this episode of World's Greatest Business Thinkers, host Nick Hague sits down with Amy Gallo, Global Speaker, Author, and Contributing Editor at Harvard Business Review, to explore how to handle even the most difficult colleagues. Amy reveals the eight archetypes of toxic coworkers, why emotional regulation outperforms empathy, and how psychological safety fuels high-performing teams. Discover practical tools to navigate tension, transform workplace dynamics, and turn conflict into connection. Whether you manage teams or work within one, this conversation will reshape how you see disagreement and yourself. What You Will Learn: Why emotional regulation trumps empathy in conflict resolution The eight archetypes of difficult coworkers and how to neutralize each one How to maintain trust and collaboration in remote and hybrid environments Why 82% of new managers fail without formal training The psychological safety framework that distinguishes healthy cultures from toxic ones How to reframe difficult conversations as relationship investments, not relationship threats The practical tactic for managing passive-aggressive behavior without escalation Why getting sleep before a difficult conversation matters more than resolving it How to identify if you're the difficult person in the conflict The strategic value of buying coffee for the colleague who irritates you If you enjoyed this episode, make sure to subscribe, rate, and review it on Apple Podcasts , Spotify , and YouTube Podcasts. Instructions on how to do this are here . Amy Gallo Bio: Amy Gallo is an author, global speaker, and expert on workplace dynamics who helps professionals turn conflict into a force for good. She writes and speaks on communication, feedback, and gender dynamics, and is the author of the Amazon #1 bestseller Getting Along: How to Work with Anyone (Even Difficult People). A former co-host of HBR's award-winning Women at Work podcast, Amy has spoken at SXSW, the World Economic Forum, Google, Adobe, and more. Learn more at amyegallo.com . Quotes: "I really value the evidence and the research that shows what works and what doesn't. I also acknowledge that sometimes what works in research does not work in practice, in real life. But making that bridge is really what's important to me in everything I do." "Do I feel like I can speak up here? Do I feel like I can give feedback? For the most part, do you feel like you can speak up and say what's on your mind and offer new ideas and push back? To me, that's the most important thing when you're tryi

Most of us hate conflict. It feels uncomfortable, anxiety-inducing, and often easier to avoid. In this episode, I talk with conflict expert Amy Gallo about why avoiding conflict fuels more anxiety in the long run, and how to reframe difficult conversations as opportunities for connection and progress. Amy shares her four-step framework for handling conflict, what to do when shame or fear hijack your emotions, and why practicing in small, everyday interactions can build confidence for higher stakes moments. Tune in to learn tools and mindset shifts you need to navigate disagreements with more calm, clarity, and confidence. In this Episode, You Will Learn 00:00 Why most of us avoid conflict. 06:00 Tips to manage conflict in a healthy way. 09:45 How avoiding conflict builds “conflict debt” that comes back stronger. 12:30 Ways to rebuild trust and strengthen relationships after conflict. 17:30 The gender angle of negotiating and conflict at work. 22:45 Amy’s 4-step framework for handling conflict effectively. 30:15 Why “agree to disagree” isn’t always a real solution. 32:00 How do you recover from conflict when shame or rumination takes over? Resources + Links Get a copy of my book - The Anxious Achiever Watch the podcast on YouTube Find more resources on our website morraam.com Follow Follow me: on LinkedIn @morraaronsmele + Instagram @morraam Follow Amy: on LinkedIn @amyegallo + Instagram @amyegallo

How does fear show up in conflict at work - and what can we do about it? In this episode I’m joined by author and workplace dynamics expert Amy Gallo to explore how fear fuels everything from avoidance to artificial harmony - and how we can work through it with curiosity, courage and emotional intelligence. Amy is known for her work on communication, difficult conversations and healthy workplace relationships. She shares insights from her bestselling book Getting Along and her years of experience helping teams navigate interpersonal tensions and toxic behaviours. Together we unpack how fear manifests in conflict - not just as anger, but also as silence, people-pleasing or endless busyness. And how tools like emotional regulation, intellectual humility and clear communication can help us build real psychological safety, not just the illusion of harmony. We explore: Why conflict often hides behind politeness, performance, and passivity How fear fuels passive-aggression, avoidance, and overreaction What to do when a colleague just won’t say what they really think Why emotional intelligence starts with checking your own biology How leaders can roll out the red carpet for disagreement What to say when you wish you'd handled it better - and how to keep the connection If you’ve ever found yourself walking on eggshells, stuck in surface-level agreement, or unsure how to speak up without setting off alarm bells - this one’s for you. Continue the conversation with Grace here: gracemarshall.com LinkedIn: linkedin.com/in/gracemarshall/ Instagram: instagram.com/gracemarshallninja/ About Guest Amy Gallo is a workplace expert who writes and speaks about gender, interpersonal dynamics, difficult conversations, feedback, and effective communication. She is the best-selling author of Getting Along: How to Work with Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict, as well as hundreds of articles for Harvard Business Review. For the past four years, Amy has co-hosted HBR’s popular Women at Work podcast, which examines the struggles and successes of women in the workplace. She is frequently sought out by media outlets for her perspective on workplace dynamics, conflict, and difficult conversations. Her advice has been featured in the New York Times, Wall Street Journal, Fast Company, Marketplace, Bloomberg Business, and NPR, as well as on WNYC, the BBC, and ABC (Australian Broadcasting Corporation). Find out more at www.amyegallo.com LinkedIn: https://www.linkedin.com/in/amy-gallo-31b9932/ Instagram: https://www.instagram.com/amyegallo/ The podcast was produced by pronkproductions.com

How do we teach our children to be kind in a fractured world? Simran sits down with author and workplace expert Amy Gallo to explore how spiritual and emotional intelligence can begin at home and ripple outward. Reflecting on the lifelong impact of raising children with an inner compass rooted in faith, empathy, and self-awareness, Simran and Amy unpack how embracing imperfection can be a powerful gateway to conflict resolution and deeper connection. They explore the art of humanizing difficult interactions, cultivating resilience through compassion, and practicing empathy not just as a feeling, but as a daily skill. With warmth and honesty, they invite us to consider how forgiveness, generosity, and emotional regulation can be woven into everyday moments especially in parenting and relationships. Resources: Check out Simran’s work on his website at simranjeetsingh.org . Amy Gallo’s website here . Wisdom & Practice is produced in partnership with PRX and the Aspen Institute, with support from the John Templeton Foundation. Music by Raj Kanwal Singh. This episode was produced by associate producer, Serena Chow, producer, Rithu Jagannath and senior producer, Morgan Flannery. Our project manager is Edwin Ochoa, our show is mixed by Tommy Bazarian and the executive producer of PRX Productions is Jocelyn Gonzales.

In episode 40, we welcome back Amy Gallo, co-host of HBR's Women at Work podcast and the brilliant author of ‘ Getting Along: How to Work with Anyone (Even Difficult People) ' to discuss conflict, communication and navigating challenging workplace dynamics. Amy and I discuss: Why emotional regulation is so important and how to create space in challenging situations Establishing team psychological safety The power of euphoric thinking Annette Sloan and I sum-up the three biggest takeaways from my conversation with Amy, and we answer a listener's question about feeling disconnected and lonely at work and how to know when it's time for a change. Tune in to learn how to navigate emotionally charged and challenging situations in work and life. And if you'd like even more from Amy, dive into our earlier interview with Amy here . Get in touch: Cathal@betteratwork.com.au or betteratwork.net Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: betteratwork.net/contact-us/ Get the newsletter: betteratwork.net About Guest Amy is a workplace expert who frequently writes and speaks about effective communication, interpersonal dynamics, gender, difficult conversations, and feedback.She works with individuals, teams, and organizations around the world to help them collaborate, improve how they communicate, support dissent and debate, and transform their organizational culture. Hosted on Acast. See acast.com/privacy for more information. Hosted on Acast. See acast.com/privacy for more information.

Working with difficult people can be one of the most challenging things we all face at one point or another in our career. So how do we navigate difficult people in a way that’s productive and maintains our own sanity? We explore just this with workplace conflict expert Amy Gallo. In this podcast episode we unpack the 8 Archetypes of difficult people at work from Amy’s brilliant book ‘Getting Along: How to Work with Anyone (Even Difficult People)’ published by Harvard Business Press. In particular, we explore how to deal with passive aggressive people and victim mentality in ourselves and those around us. We explore how we’re becoming more conflict adverse in our workplace relationships, and beyond, and how we can actually hold space for healthy conflict in our workplace teams and relationships. This episode is for anyone who has to work closely with others—let’s face it, that’s all of us! Find more about Amy Gallo, and the full video episode at www.wearehumanleaders.com/podcast/working-with-difficult-people-amy-gallo Hosted on Acast. See acast.com/privacy for more information.

Want to continue learning from the world’s experts on time management, networking, career development, better sleep, overcoming burnout, and so much more? → Click here for your customized podcast playlist My guest today is Amy Gallo who is a workplace expert and cohost of Harvard Business Review's Women at Work podcast. Amy is also an author and speaker focusing on gender, interpersonal dynamics, difficult conversations, feedback, and effective communication. Today, we're delving into her book, Getting Along: How to Work with Anyone (Even Difficult People) , because, like it or not, collaboration is an inevitable part of our professional lives. In our conversation, Amy challenges the common preference amoung creative introverts, like myself, that we work best in isolation. She explains why collaboration is essential and highlights the importance of developing the skill to get along with others to achieve our best work. We explore the various types of colleagues we may encounter, including the difficult ones, and discuss how to transform these challenging relationships into productive and collaborative partnerships. Amy's insights are invaluable, regardless of your industry or if you work independently. Given that interaction and collaboration with others is necessary it only makes sense to turn these into positive, productive connections. Want to Hear More Episodes Like This One? » Click here to subscribe and never miss another episode Here's What You'll Learn: How organizational strategies can collapse (even good ones) if people aren't getting along Why workplace relationships are more important than hard skills How creative introverts who think they work best alone are actually hindering their creativity KEY TAKEAWAY: The best idea didn't start as the best idea but as an idea that had some potential The importance of disagreements and creative friction to bring about the best possible product KEY TAKEAWAY: Healthy relationships lead to better creativity The first question you ask when you're overwhelmed and how it can reduce your stress Why people don't like to work with people KEY TAKEAWAY: Even difficult relationships can be valuable Why it’s beneficial to be friends with people you work with What are the 8 archetypes of difficult people and how to deal with them KEY TAKEAWAY: The traits that bother you most often are the ones that are just like you How to frame disagreements so you're all on the

Amy Gallo is a workplace expert who frequently writes and speaks about gender, interpersonal dynamics, difficult conversations, feedback, and effective communication. She works with individuals, teams, and organizations around the world to help them collaborate, improve how they communicate, and transform their organizational culture to support dissent and debate. Gallo is the best-selling author of Getting Along: How to Work with Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict, a how-to book about handling conflict professionally and productively. Getting Along was a finalist for the Next Big Idea Club, long-listed for several nonfiction book prizes, and named a Book of the Month by the Financial Times In this episode our host, William Corless, and guest discuss a variety of topics in her book. Topics include dealing with conflict at work, tactics to diffuse conflicts in a professional manner, the importance of good relationships, consequences to unhealthy relationships, emotional intelligence, self-awareness and much more! For more information about Amy Gallo please visit: www.amyegallo.com LinkedIn: www.linkedin.com/in/amy-gallo-31b9932/ Instagram: www.instagram.com/amyegallo/

Many of us would rank getting along with colleagues as an important aspect of work, but, as Amy Gallo explains, relationships devoid of disagreement can actually be less productive. “While our natural human instinct is to avoid conflict, I believe that conflicts are not only an inevitable part of interacting with other humans, but they're a necessary part.” Gallo is a workplace expert, host of HBR’s Women at Work podcast, and the author of Getting Along: How to Work With Anyone . Across her work, Gallo touts that the key to transforming conflicts into something productive is to understand its root cause and learn how to reframe them. “Even at the base of those unhealthy conflicts or those unproductive conflicts is something that needs to be resolved,” she says. In her conversation with host and strategic communications lecturer Matt Abrahams, Gallo provides useful frameworks and new concepts on how we can approach conflicts at work. Episode Reference Links: Amy Gallo Amy Gallo’s Book: Getting Along: How to Work With Anyone Amy Gallo’s Podcast: Women at Work Ep.132 Lean Into Failure: How to Make Mistakes That Work Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> hello@fastersmarter.io Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn , Instagram , YouTube Matt Abrahams >>> LinkedIn ******** Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Unleash your Superhuman potential with AI that meets you where you work. Learn more at <a hr

Getting along with everyone in the workplace is certainly a challenging endeavor. No matter how hard you try, you will always encounter people who are quite difficult to work with. Sharing practical approaches to address this issue with J.R. Lowry is workplace expert and best-selling author Amy Gallo . Together, they discuss how to improve your working dynamics with the so-called ‘difficult people’ in your job, allowing you to do perform better without simply resorting to quitting. Amy also talks about the importance of prioritizing yourself while at work and the biggest hurdles every woman has to get through in the corporate world – even today. Check out the full series of "Career Sessions, Career Lessons" podcasts here or visit pathwise.io/podcast/. A full written transcript of this episode is also available at How to Get Along With Anyone, With Amy Gallo (pathwise.io) Become a PathWise member today! Join at https://pathwise.io/join-now/ Learn more about your ad choices. Visit megaphone.fm/adchoices

How does it feel to work with somebody you'd rather avoid? Let's admit it: We all experience a fair share of difficult people at work. And many times, we just have to be around them whether we like it or not. However, there are a few things, that we can do to lessen their impact on us. Today's workplace expert unpacks everything we need to know about working with difficult people. Amy Gallo is the author of Getting Along: How to Work with Anyone (Even Difficult People), the HBR Guide to Dealing with Conflict, as well as hundreds of articles for Harvard Business Review. She is also the co-host of HBR’s popular Women at Work podcast, which examines the struggles and successes of women in the workplace. In this episode, Amy shares the eight types of difficult people we usually encounter at work and how to deal with them effectively. We also talk about the challenges of written communication, checking our own behavior, and so much more. Join the conversation now! Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email. Conversation Topics (00:00) Intro (02:27) 8 kinds of difficult co-workers most people work with (05:45) Personality clash vs. productive conflict (07:32) How to deal with problematic behavior at work (14:36) The manager’s role in solving work conflict (16:23) Is confronting a colleague with their bad behaviors a good strategy? (20:10) How to appropriately respond to difficult written communications (29:16) A great manager Amy has worked for (31:03) Keep up with Amy (32:32) [Extended Episode Only] The role of biases in judging someone’s behavior (36:11) [Extended Episode Only] How managers should intervene when team members have issues working together Additional Resources: - Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month - Read the full transcript here - Follow me on Instagram here - Visit my website for more here Keep up with Amy Gallo - Follow Amy on LinkedIn here - Listen to her podcast here - Grab a copy of her book here - Check out her other works here Book Giveaway: 2 Signed Copies of “Getting Along: How to Work with Anyone (Even Difficult People)” Amy is giving away 2 copies of her book, Getting Along: How to Work with Anyone (Even Difficult People) to members of Podcast+. In this book, Amy identifies eight familiar types of difficult coworkers and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. You must enter the drawing by Wednesday, May 1. To get guest bonus and many other member benefits, become a member of The Modern Manager Podcast+ Community . --------------------- The Modern Manager is a leadership podcast for rockstar managers who want to create a working environment where people thrive, and great work gets done. Follow The Mo

Amy Gallo is a contributing editor at Harvard Business Review. She is the author of the HBR Guide to Dealing with Conflict and a cohost of HBR's Women at Work podcast. Her articles have been collected in dozens of books on emotional intelligence, giving and receiving feedback, time management, and leadership. As a sought-after speaker and facilitator, Gallo has helped thousands of leaders deal with conflict more effectively and navigate complicated workplace dynamics. She is a graduate of Yale University and holds a master's from Brown University Book: You Can't Make a Tomelette without Breaking Some Greggs HBR's Antidote to the Logan Roy School of Toxic Leadership. For four unforgettable seasons, Succession has riveted viewers inside and outside the business world. Too absurd to be true, too real to truly be fiction, corporate patriarch Logan Roy, his feuding children, and the executives of Waystar Royco have kept us rapt. Every week the show has dominated office chatter and flooded Slack channels with expletive-laden memes, quotes, and insults. But does the series offer any insights of real-world value to leaders or organizations? Can the psychological power dynamics, nine-figure negotiation tactics, and intricate M&A maneuvers actually teach us something about succeeding in business? Definitely: whatever the Roys do, do the exact opposite. "You Can't Make a Tomelette without Breaking Some Greggs": Toxic Management Lessons from Succession (and What to Do Instead) pairs advice from HBR experts and researchers with some of the most unforgettable, hilarious, and cringey moments from the show. Featuring an introduction by workplace relationship expert Amy Gallo, author of Getting Along and the HBR Guide to Dealing with Conflict , you'll learn about: Topics: Giving pep talks that inspire (no f-bombs needed) Holding offsites that work (tip: don't play Boar on the Floor) Avoiding jargon and bizspeak (when the boss asks you to just feed him metadata) Leading with trust (what's Kendall's "wobble"?) And even improving succession planning (beyond never relinquishing control) Social media: https://www.linkedin.com/in/amyegallo <a href= "https://urldefense.proofpoint.com/v2/url?u=http-3A__instagram.com_amyegallo&d=DwMF-g

How do you deal with difficult people to create better harmony at work? Amy Gallo is a workplace expert, speaker, and contributing editor at Harvard Business Review. Her work specializes in effective communication, interpersonal dynamics, gender, difficult conversations, and feedback. Her bestselling book, “Getting Along,” delves into the challenges of working with difficult people and gives insight on how to communicate empathetically in order to create a positive working environment. In this episode, Amy Gallo talks about the eight archetypes of difficult people, developing interpersonal resilience, and how we need to be open-minded in order to find common ground and collaborate to work together. Here is Amy Gallo sharing how to deal with difficult people on this week’s episode of the Non-Obvious Show.

The adoption of hybrid work has changed a lot of things – not just where and when you work, but also our relationships at work. How we build them. How we nurture them. And how we sustain them. Those relationships at work are really important to how we feel about our overall experience. Amy Gallo is joining us to give us tips on how to rebuild our relationships at work – even the most difficult ones. She’s the author of Getting Along: How to Work with Anyone (Even Difficult People). Amy also co-hosts a podcast for the Harvard Business Review called Women at Work. And she is contributing editor at Harvard Business Review, where she writes about workplace dynamics. After our conversation with Amy, hear from Jessie Storey – director of design at Steelcase about how design can help with the things Amy talks about – like conflict, communication and discomfort. Additional resources: - Be part of our community at steelcase.com/subscribe. Get the latest workplace design, insights and research sent to your inbox. - You can find transcripts at www.steelcase.com/podcasts (Read today’s transcript) - Learn more about Amy Gallo and her book: (http://www.amyegallo.com/) Work Better podcast is hosted by Chris Congdon. Produced by Rebecca Charbauski. Creative art direction by Erin Ellison and Emily Cowdrey. Technical support by Mark Caswell and Jose Jimenez. Digital publishing by Areli Arellano and Jordan Marks. Editing and sound mixing by SoundPost Studios.

In episode 15, we speak with Amy Gallo about the most effective methods to deal with conflict and difficult people at work. Amy Gallo is a contributing editor at H arvard Business Review . She is the author of the HBR Guide to Dealing with Conflict and Getting Along: How to Work with Anyone , and a cohost of HBR’s Women at Work podcast. She writes and speaks about workplace dynamics, communication, feedback, and emotional intelligence. As a sought-after speaker and facilitator, Amy has helped thousands of leaders deal with conflict more effectively and navigate complicated workplace dynamics. In our chat we dive into, the reality of difficult relationships, how we may be contributing to the problem, and how to turn things around. Here's a quick episode breakdown... We explore workplace boundaries. The health impacts of bad relationships at work. How to work well with different types of people. How our own biases can seep into our relationships without even knowing. And in let's take this offline, my friend Annette Sloan and I break down the three biggest takeaways, plus we answer a question from our listener Claire, who has a younger team member experiencing a dysfunctional relationship with an important stakeholder. Get in touch: Cathal@betteratwork.com.au or betteratwork.net Get in touch on Instagram: @betteratwork_ Get in touch on LinkedIn: https://www.linkedin.com/in/cathal-quinlan/ Send us a question or leave us a voicemail: betteratwork.net/contact-us/ Get the newsletter: betteratwork.net About Amy Book: Getting Along: How to Work with Anyone (Even Difficult People) Book: HBR Guide to Dealing with Conflict (HBR Guide Series) Podcast: Women at Work TEDx Talk: <a href="https://www.ted.com/talks/amy_e_gallo_the_gift_of_conflict" data-saferedirecturl="https://www.google.com/url?q=https://www.ted.com/talks/amy_e_gallo_the_gift_of_conflict&source=gmail&ust=1676498694297

In this episode of the Digital HR Leaders podcast, David is joined by Amy Gallo, contributing editor at Harvard Business Review, and author of best-selling book, ‘Getting Along: How to Work with Anyone (Even Difficult People)’. This conversation will dive deep into understanding how to work effectively with those who may have different opinions or different ways of working. Expect to learn more about: - The implications workplace conflict has on performance - The various archetypes you find in the workplace, and how to work effectively with each one - The impact remote and hybrid working have on conflict resolution - How to overcome biases that influence our behaviours towards certain archetypes - How to coach and guide managers to build better relationships and help their teams overcome conflict - And much more… Tune in to gain valuable insight that will help you become a better manager, leader and team player in your organisation. Enjoy! Support from this podcast comes from Gloat. You can learn more by visiting: gloat.com Hosted on Acast. See acast.com/privacy for more information.

Have you ever suppressed your feelings or honest views at work because you wanted to avoid trouble? Have you ever avoided speaking up with someone at work and instead unloaded onto someone else about it? What if you could find the words to have the conversation you are avoiding? Today I have invited Amy Gallo to the show to help us. Amy is the author of the HBR Guide to Dealing With Conflict and also more recently Getting Along: How to Work with Anyone (Even Difficult People) . She's also the co-host of a successful podcast and a contributing editor at Harvard Business Review where she writes about workplace dynamics. By the end of this episode, you will be able to deal with conflict at work or at home in a way that is both professional and productive, where it improves both your work and your relationships. Learn more from Amy here: http://www.amyegallo.com/ Join my weekly newsletter at GregMcKeown.com/1mw Learn more about my books and courses at GregMcKeown.com

Amy Gallo shares how to constructively deal with difficult people at work. — YOU'LL LEARN — 1) The massive costs of bad relationships at work 2) How to build your immunity to criticism 3) How to work well with eight key types of difficult people Subscribe or visit AwesomeAtYourJob.com/ep815 for clickable versions of the links below. — ABOUT AMY — Amy Gallo is a contributing editor at Harvard Business Review . She is the author of the HBR Guide to Dealing with Conflict and Getting Along: How to Work with Anyone , and a cohost of HBR's Women at Work podcast. Her articles have been collected in dozens of books on emotional intelligence, giving and receiving feedback, time management, and leadership. As a sought-after speaker and facilitator, Gallo has helped thousands of leaders deal with conflict more effectively and navigate complicated workplace dynamics. She is a graduate of Yale University and holds a master’s from Brown University. • Book: Getting Along: How to Work with Anyone (Even Difficult People) • Book: HBR Guide to Dealing with Conflict (HBR Guide Series) • Podcast: Women at Work • TEDx Talk: "The Gift of Conflict" • Website: AmyEGallo.com — RESOURCES MENTIONED IN THE SHOW — • Study: “Why We Need Best Friends at Work” by Annamarie Mann • Study: “Managing a Polarized Workforce” by Julia A. Minson and Francesca Gino • Study: “Conversational receptiveness: Improving engagement with opposing views” by Michael Yeomans, et al. • Book: Feeling Good: The New Mood Therapy by David Burns • Book: Feeling Great: The Revolutionary New Treatment for Depression and Anxiety by David Burns • Book: The Office of Historical Corrections: A Novella and Stories by Danielle Evans • Past episode: 001: Communicating with Inspiration and Clarity with Mawi Asgedom See Privacy Policy at https://art19.com/privacy and California Privacy Notice at <a href="https://art19.com/privacy#do-not-sell-my-info" rel="noopener noreferrer

Joining me today is Amy Gallo. She just released her latest book last September 13 entitled Getting Along: How to Work with Anyone (Even Difficult People).

Can't we all just get along? The research shows that when we get along at work – when we collaborate and even build friendships with our coworkers – we are happier and healthier. Harvard Business Review editor Amy Gallo joins us to share lessons from her new book, “Getting Along: How to Work with Anyone (Even Difficult People).” Joy@Work is produced by Kearney , a global management consulting firm. We help our clients reach their full potential and find the way forward during uncertain times. We’re inspired by FFWD , Kearney’s breakthrough business builder. FFWD works with leaders across the globe to inspire new business models that enhance stakeholder value and accelerate tech-enabled growth. Learn more about this show and about our innovative work at https://www.kearney.com/joyatwork .

Do you work with any difficult people? Research indicates when we deal with difficult people, our creativity, productivity, and engagement suffer. Conflict and stress compromise our ability to think clearly and make sound decisions. Amy Gallo joins Kevin to share practical advice about how to deal with challenging relationships. She tells us that although we have more positive and/or neutral interactions in a day, we tend to focus on the negative. We should be more empathetic and come up with different reasons why/what motivates another's behavior. We should also take a step back to see if we are the difficult person. This episode was recorded during Virtual LeaderCon 2022 . Key Points Amy Gallo shares how to have better interactions, even if it is just getting to neutral. She discusses the "Clean up your side of the street" philosophy. She shares types of difficult behavior with an emphasis on passive-aggressive behavior. <